STAGTON

Collection Solutions

As a billing service, Stagton Practice Management submits claims electronically to insurance companies and mail statements out to patients to collect their portion. While most claims get paid within a few weeks, a small percentage of claims do not get resolved and can be difficult to conclude. Typically, tracers are filed and even phone calls are made to the insurance companies but, unfortunately, you receive marginal if any response. This small percentage of claims often remain uncollected for months. Most practices are not set up as a collection agency to deal with these unpaid accounts, and providers are usually faced with two difficult choices: They can either write off the unpaid accounts or they can refer them to a hard-core collection agency, in which case the medical practice loses 30 to 50 percent of the value of the claim as the fee. In addition to this high fee, the practice will most likely lose the patient as a client because harsh collection measures usually result in the loss of patient goodwill.

As a successful billing service, we utilize a tool that can help pursue and effectively resolve 100% of unpaid insurance claims – at a minimal cost to our providers. Stagton Practice Management’s collection services is the answer! Our collections plans handle both insurance companies and patients. More specifically, we work hard to make sure that our providers get paid for the valuable services they are performing.

Dealing with insurance companies.

The insurance industry is very highly regulated. Given the current climate in the medical field, it is extremely difficult for almost any practice to enforce these regulations upon the industry. Virtually all states have legislation in place requiring insurance companies to pay or deny claims within 30, 45 or 60 days. Yet, billions of dollars in claims are not paid or are denied even within these legal requirements. Stagton Practice Management has developed a program specifically designed to utilize the states’ insurance laws and regulations to force insurance companies to meet the legal requirements governing them.

There are four types of “insurance resolutions” that our program ultimately helps you get:

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Cash -- payment for the claim

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Denial from the payer (which allows the provider to bill secondary insurance, re-bill the primary with different coding or information, or convert to self-pay)

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Information from the payer that no claim is on file (which allows the provider to resubmit the claim, attaching the correspondence from our collection agency to achieve maximum efficiency)

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Suspension of action on the claim for whatever other reason the payer might have.

The point to all of these is that NOTHING happens without some kind of response from the insurance company. It is a lack of a response when you have a problem. Therefore, response generation is exactly what our collection program provides.

In summary, what we wish to provide the provider and their staff is an ability to close the books on every insurance claim by utilizing this tool only on those specific and few claims requiring this type of additional effort. We will provide this at a fee which frankly is not possible for your company or your staff to approach, not even considering the impact and effectiveness of our national collection program.

Ready to streamline your patient engagement management?

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Get started with Stagton

Physician Provider

MD, DO, DDS, DC, DMD, DPM, ND, NMD, or OD

With Stagton, you get automated marketing and front office tools to help you build your brand online and connect with patients.

Non-Physician Provider (NPP)

PA, NP, PT, OT, SLP, RN, others

As a non-physician provider you are entitled to a 50% discount off the normal subscription fee. With Stagton, you get automated marketing and front office tools to help you build your brand online and connect with patients.

MORE WAYS TO SAVE
50% off

Purchase your first module and receive 50% off additional modules.
To learn more contact a solution consultant or Log In to your existing Stagton account and buy now.

GROUP DISCOUNTS
Receive an additional discount when you sign up multiple providers.

HAVE QUESTIONS?

Stagton Solution Consultants are standing by call us 1-888-311-8022
or chat with us online now.

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Here to help you

Our mission is simple: to enable the success of your practice. From day one, we make it easy to get up and running with Stagton. Once onboarded, our support team is ready to make sure that your success continues. Free for Stagton customers.

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Free Success Coach

You’ll get a dedicated Success Coach – at no extra cost – which includes all the personal attention and support you need.
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Help to move your files

We’ll help you get your files from the cabinets and closets up to the cloud, so they can then be accessed anytime and from anywhere.
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Support your way

Get support any way you want. You can contact us via phone, email or chat. We’re here to help!

PRACTICE MARKETING AND PATIENT ENGAGEMENT SOFTWARE – MADE EASY!

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Address

20860 N. Tatum Blvd., Suite 300
Phoenix, AZ 85050

Phone: 1-888-311-8022
Fax: 571-298-8210

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